The strategic direction of the testing laboratory of RADIOAUTOMATIC LTD is to achieve and maintain a leading position in conducting certification tests of the electronic component base of domestic and foreign special-purpose production.
The main goal of the activity of the testing lab is to ensure a high level of organization and conduct of tests in the declared field of accreditation, which guarantees the receipt of reliable, objective and reproducible test results, the creation of sustainable trust and a high degree of customer satisfaction with the quality and timing of the services provided.
Achieving this goal is achieved by solving the following tasks:
- strictly comply with the requirements of GOST ISO / IEC 17025-2009, ES RD 005-2016, as well as comply with the criteria for accreditation and requirements for accredited persons;
- ensure and maintain high quality of tests: reliability, objectivity and accuracy of test results, terms of their implementation;
- attract qualified employees and constantly improve their level of competence;
- improving the level of customer service provided by the laboratory in order to constantly meet customer requirements with the quality of the services provided (tests).
The solution to these problems is provided by:
- the creation of an organizational structure and a quality management system for testing lab, ensuring independence and impartiality in testing, the reliability and objectivity of the tests, as well as customer confidence in the quality of services provided by testing lab;
- a priority of quality in all activities of testing lab and, above all, in the field of personnel, organizational and technical issues;
- involvement of each testing lab worker in the quality assurance process;
- the creation of a moral and psychological climate in the testing lab and conditions for the motivation of quality work;
- creation of equal rights and conditions for all customers during testing;
- ensuring confidentiality of information obtained during testing;
- refusal to participate in the implementation of activities that cast doubt on the impartiality of testing lab;
- continuous expansion of the range of tested products and the development of new types of tests;
- maintaining the testing and measuring base at a high technical level, ensuring the requirements of regulatory documents on test methods in the field of testing lab accreditation;
- continuous improvement of QMS testing lab.
The management of RADIOAUTOMATIKA LTD and testing lab undertakes:
- implement this Quality Policy and not take any decisions and actions that contradict it;
- maintain the quality management system described in the Quality Manual and contribute to the continuous improvement of its effectiveness;
- comply with the necessary professional level of staff;
- maintain high quality tests when serving customers.
All employees of testing lab should familiarize themselves with the Quality Guidelines, documented QMS procedures and be guided by their activities in this Quality Policy.
Enforced by order No. 34/1 of April 28, 2017.